FAQ · globalhr.ro
Frequently asked questions
Practical answers about buying, billing, data and moving your domain or email. If your question is not here, email support@globalhr.ro.
What happens after I send a request?
We read it and reply by email within one business day, usually with a few questions about your services, team and current tools. BIT LOGIC DEV S.R.L. then sends a written confirmation with the package, price, term and start date. Work starts only after you accept it.
How is payment handled?
Billing follows the written confirmation.
Who owns the website content?
The text, images, logos and documents you provide remain yours. Content we write for your site is created for your business. How content and data can be exported at the end of the service is set out in the written confirmation and the Terms page.
Can I move my domain and email to you without losing messages?
Yes, with planning. We set up the new mailboxes and DNS records first, then switch at an agreed time. Existing messages need to be migrated separately; we confirm in writing what migration help is included for your number of mailboxes.
Can I register a new domain through you?
Yes. You can search for a name with the domain availability check, which queries the accredited registrar Netim live. Registration is then handled as part of your package setup.
How do you handle client data in portals and assistants?
We collect only the data a feature needs, restrict access with individual accounts, and agree in writing where data is stored and who can read it. See our privacy notice for how this site handles your own contact details.
Do your own sites use tracking cookies?
No. Our own sites use no advertising or analytics cookies. Analytics on your website, if you choose Professional, is configured for your site and discussed with you during setup.
How do I cancel?
Cancellation terms, notice periods and what happens to prepaid periods are set out in your written confirmation and on the Terms page. Read them before you accept; we are happy to answer questions about them by email.
Can you guarantee first-page rankings or AI citations?
No, and nobody honestly can. We configure technical SEO, structured content and GEO so search engines and AI answer engines can understand your pages. Results depend on competition, your content, your reputation and the engines' own choices.
What do you not do?
We do not, run paid ad campaigns, provide HR, staffing or payroll services, or give legal, tax or compliance advice. We build and run the website, email, portal and automation side of your business.
Still have a question? Send it to globalhr.ro.
Talk to us about your project
Email support@globalhr.ro or send a request. We reply by email within one business day.