Insights · globalhr.ro
Insights
Practical guides on handling client requests: AI assistants, client portals and business email. Written for owners and office managers who need to make a decision, not read a sales pitch.
How AI assistants handle website inquiries, and when a human should take over
An AI assistant on a business website answers routine questions from approved content, collects the details your team needs, and routes each inquiry by type. It should hand off to a person…
Read the guide GuideClient portal vs email attachments: which should you use to share documents?
Email attachments are fine for occasional, low-sensitivity files. A client portal is the better choice when you exchange documents with the same clients repeatedly, handle sensitive…
Read the guide GuideBusiness email on your domain: SPF, DKIM and DMARC explained
SPF lists which servers may send email for your domain, DKIM adds a cryptographic signature that proves a message was not altered, and DMARC tells receiving servers what to do when a…
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